General questions

• What is DrivianTasks?
  DrivianTasks is a service for businesses with mobile workforces. We provide increased visibility on how mobile workforces are performing and support a set of tools designed to increase productivity and business efficiency. The service is supported by two components: a cloud-based web management platform for business and operational managers, and a mobile application for mobile employees to track the execution of tasks in the field. DrivianTasks enables business managers to plan their tasks, optimize the productivity of their mobile workforces and track key performance indicators in real-time or over time.
• How can DrivianTasks help me?
  DrivianTasks provides increases visibility over how employees are executing their tasks in the field. It also contributes to increase efficiency by optimizing task allocation and enabling managers to track the productivity of their mobile workforces. DrivianTasks provides powerful route and resource optimization to help you easily plan and assign tasks to your mobile employees. DrivianTaks is also a complete field and business solution, with advanced analytics for valuable insights. The mobile App allows employees to perform planned tasks and collect evidences in the field, and also enables communication with the company headquarters. DrivianTasks promotes productivity by measuring the level of performance and degree of execution of tasks by the team in the field in real-time.
• Is DrivianTasks a fleet management solution?
  No, but you still can manage your vehicles and their characteristics. DrivianTasks allows you to keep track of the mileage of your fleet, expenses and estimates emissions, among others.
• How do I get started?
  Create an account here with a valid email address and password and try out our product. If you have additional questions, feel free to contact us here , someone from our team will be happy to help you.
• Do I need to install any special device?
  No, the web management portal can be accessed from any computer and your mobile employees just need a smartphone or tablet and install the mobile app. The DrivianTasks service doesn’t require additional hardware, other than the usage of a mobile device to run the App (any iOS or Android tablet or smartphone will do) and a computer to access the Web Management Portal.
• Is DrivianTasks available in my country?
  Yes, DrivinTasks is available worldwide.
• I outsource my field tasks, can I still use DrivianTasks?
  Yes, you can create and assign tasks to your subcontractors. We also support integration to automate this process, please contact us here .
• I work for a contractor, can I still use DrivianTasks?
  Yes, tasks can be imported from files and we also support integration to support this process, please contact us here.
• How do you handle information privacy?
  The DrivianTasks service is based on a system designed from the ground to completely isolate information belonging to different customers using the system. Also, the system is built along with the best practices in the industry in terms of data confidentiality and integrity. For detailed information regarding privacy please read our Privacy Policy: here.
• May I integrate DrivianTasks with other systems in my company?
  The system provides a RESTful API which other systems can use to communicate with DrivianTasks. We also support integration with existing systems (ERP, CRM, other). Please contact us for more information here.

Using the web management console

• Can I parameterize DrivianTasks to fit my organization?
  Yes. You can define new and different types of users, shits, skills, projects, tasks, vehicles, materials, expenses. You can also create groups and organize them hierarchically to represent you organization structure, both logical and physical.
• What kind of auditing capabilities are available?
  All update actions on the system are monitored. You will be able to track any change, know who was the author of a modification and when it occurred.
• Can I manage my fleet using DrivianTasks?
  You can manage your vehicles and their characteristics. But DrivianTasks is not a full solution for fleet management, nonetheless, it allows you to keep track of the mileage of your fleet, expenses, estimates emissions among others.
• Can I manage my human resources using DrivianTasks?
  You can manage HR as a work force, i.e., define shifts, register absences, define vacation periods, working days, track productivity, mileage and other kpi. You can also monitor working hours, shift start and end times, and export all this information.

Planning tasks

• Can I plan and schedule tasks automatically?
  Yes. DrivianTasks allows you to generate optimized execution plans for a set of tasks, which take into consideration the expected realization date, the localization, necessary skills, availability of resources, cargo, fuel consumption, etc.
• Can I create and schedule tasks manually?
  Yes. With DrivianTasks you can create plans automatically and manually. Manual planning in DrivianTasks can be done by “drag-and- drop”.
• Will automatic scheduling and assignment of new or existent tasks modify the assignment and schedules of other tasks?
  No. Only the tasks selected for optimization will be affected. Existent assignments and schedules will be taken into consideration for assessing the availability of resources and planning routes.
• Will planning take into consideration the location of my facilities, assets and tasks?
  Yes. The planning algorithm optimizes routes used for asset commuting between locations.
• Can I create new types of tasks, with different durations and requirements?
  Yes. And you can use these types to create new tasks with predefined parameterization.
• Is the number of tasks, locations or resources limited when using automatic planning and scheduling technology?
  No. We can plan for any number of tasks, locations and resources per day.
• What is the meaning of the value “Cost” present in the planning interface?
  This value represents the cost of execution of the tasks on-screen. It takes into consideration the average cost per km/mile configured for each vehicle and the cost per hour of the assigned human resources.
• Can I set the average cost/mile and cost/hour of vehicles and resources?
  Yes. These values will allow you to estimate the cost of a plan.
• Can I modify the assignment and schedule of a task after it has been scheduled?
  Yes, until the task is in execution you can always change these parameters or let the system do it for you.
• Can I plan for a specific group?
  Yes. Planning takes into consideration the group assigned to each task and the human resources associated with each group.
• Can I create hierarchies of groups?
  Yes.
• Can a department, a project, a building, a team be represented as a group?
  Yes. Groups can be whatever you want them to be.
• Can I get the coordinates for an address automatically?
  Yes, the system automatically obtains the GPS coordinates for new location/client addresses.
• Is the location important for automatic planning?
  Yes, it is essential. The system will not let you automatically plan a task with invalid coordinates.
• Can I correct the coordinates of a location using the smartphone GPS?
  Yes. The mobile app lets you adjust the coordinates of a location to your current position. This information is updated organization-wide.
• Can I set a geographic area of activity for individual workers?
  Yes. By doing so, tasks in that area have a high probability of being assigned to the worker/workers in that area.
• Are the cargo characteristics of vehicles considered in automatic planning?
  Yes.
• Can I correct the coordinates of a location using the smartphone GPS?
  Yes. The mobile app lets you adjust the coordinates of a location to your current position. This information is updated organization-wide.
• Can I set the cargo characteristics of each vehicle individually?
  Yes, cargo characteristics can be defined as appropriate to each vehicle.
• Are the skills of assets considered in automatic planning?
  Yes.
• Can I define the skills characteristics of each asset individually?
  Yes, skills can be associated with each asset individually.
• Can I create new types of skills?
  Yes.
• Does automatic planning considers shifts and absences?
  Yes.
• Can I define multiple shifts?
  Yes, by defining work schedules and attributing schedules to employees as appropriate.
• Can I set the vacation days and absences of my human resources?
  Yes, also available in schedules attributed to employees.

Creating operational projects

• Can I manage projects?
  Yes. DrivianTasks allow you to create projects and manage their planning and execution from the management console.
• Can I include milestones and task in projects?
  Yes. Project can have tasks and/or milestones. Milestones are a Macrotasks, this kind of tasks is composed by one or more tasks.
• Can I create templates for projects?
  Yes. You can define new and customized templates for projects that will automatically produce new macrotasks and tasks upon the creation of a new project.
• Can I create new types of macrotasks?
  Yes. You can define new types of macrotasks that will automatically produce new tasks upon the creation of a new macrotask.
• Is there a Gantt chart for each project?
  Yes, and it is interactive!

Producing analysis and exporting reports

• Can I search and export list of vehicles, people, tasks?
  Yes. You can export any list or search result that you produce to csv files.
• Can I create advanced reports?
  Yes. DrivianTasks provides an advanced analytics tools that you can use to create custom analysis and export them.
• What kind of data analysis visualizations do you support?
  You can filter data, create aggregates at different levels, use group functions such as average and sum, among others.